Frequently Asked Questions

Water is one of the most invasive and damage causing elements.  From Water main breaks, to sump pumps stopping to work, leaking basements, ice dams etc.  Left untouched, water can destroy property quickly.  From black mold (typically uninsurable)  Carpet stains, wood and sheet rock can get damaged quickly unless it is attended to.  Once this is discovered,  True North Can Coordinate the correction and take whatever necessary measures to dry out the area as quickly as possible with things like commercial dehumidifiers. 

Mice and Ants can often times be problematic,  The sooner these pests can be eliminated the easier it is to manage again them coming back. 

Bats, can also get into a home.  While they most likely did not intend on being there they can also be bothersome.  

We offer a variety of home services including customized home inspections,  Concierge service.  we make regular visits to your home based and an agreed upon intervals.  We will provide you with a report after each visit, so you always know what is happening with your home 

Yes, we offer emergency services for urgent issues such as burst pipes or electrical outages., WIFI outages, storm damage assessment. contractor coordination 

• No, Security systems are great for warding off would be break-ins, but there are other things that can and often do happen. Such as; Water leaks and damage or main breaks (which can generate a lot of mold). Infestations, of bugs, mice and squirrels can cause a lot of damage getting into the house. Once inside can be even worse. 
• Ice and water damage.  
• Sump pumps can and often fail, left unattended, the basement can flood and cause significant damage. 
• If the furnace fails and shuts down everything can potentially freeze. 

• True North Home Watch is accredited, Insured and bonded to make sure our customer is covered. 
• Neighbors or house sitters are typically not qualified to identify  and take action on known issues. What will will you do if there is one?  
• Are neighbors  or home watchers capable of managing or overseeing any vendors, contractors to assure the job is done correctly? 
• Does your Homeowners insurance cover your property while it is vacant? Talk to us about why True North can help in the event there is a insurance claim. 
• Home Watch doesn't sleep in your beds like some house sitters, we make regular visits to your home and provide a detailed report on the visit. 

• Yes,  100% Snowbirds want to enjoy their time away, with the peace of mind knowing that their home is being watched and cared for and regularly communicated with.
• Managing an emergency from a distance can be very challenging.  When you have True North Home Watch at your side that can help oversee it is being completed correctly
• Are neighbors or your kids capable of managing or overseeing any vendors, contractors to assure the job is done correctly?